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Movies represent hostage negotiations as high stakes, dangerous, and high tension. Business negotiations can have the same attributes, depending on the deal. Both carry a lot of risks and a…

The idea of power for the average Joe insights fear, anxiety, and maybe a little bit of excitement. For many, power makes people think of tyranny, authority, or dominance, which,…

We've all encountered bullies in our lives. Whether it was on the playground as kids, or later in life at work, they come in all shapes and sizes. Some will…

Listening to our counterparts is imperative to negotiation, but it is meaningless if the right questions aren’t being asked. People often disguise commands as questions or use a tone that…

Chris Voss has been a recurring guest on Negotiations Ninja. As the former Chief Hostage Negotiator of the FBI, Chris has highly specialized insights into human behavior. Neuroscience plays a…

The business world is saturated with people trying to get each other’s attention. What if there were a way to secure your meeting without cold calls, cold emails, or random…

Social engineering is defined as the use of centralized planning in an attempt to manage social change and regulate the future development and behaviour of a society. What if the…

Franchising is a unique business model. As the franchisor, you are relying on strangers with money to carry out your vision. As a franchisee, you are doing all of the…

We often think of marketing as advertising – picturing Don Draper in his Madison Avenue office overlooking New York City, thinking up the cleverest way to talk about cigarettes. When…

Creating a procurement process is only one part of Enterprise Resource Planning or ERP. ERP and procurement are often implemented at the same time, and corporate rules interfere with both,…