Effective decision-making is not always easy. We've all made decisions we regret, but, when we understand what drives our decision-making framework, we can confidently move forward and make progress. Annie…
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The act of listening is a skill that is frequently overlooked. Like, all the time. We have been starved of the genuine act of listening. With the fast-paced nature of…
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When you look beyond the win-win and win-lose mentality of negotiation, it becomes clear there are multiple dimensions that make up the skillset. In order to be successful in the…
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When approaching the topic of negotiation, it can be challenging to understand how it is practically applied to international trade. Not only do negotiation and politics coincide, negotiation lays the…
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As an entrepreneur, you may be asking yourself the question, “Why should I develop my negotiation skill set?” This is a fair question, especially with the constant focus on scale…
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Many people are afraid of negotiating because they have this perception that they don’t have the ability required to negotiate. They believe negotiation is a skill set people are simply…
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Stalling for Time is the riveting memoir of Gary Noesner, the first chief of the FBI Crisis Negotiation Unit. Hostage negotiation was a budding discipline when Noesner was starting his career…
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When’s the last time you had a really great conversation with a customer or a supplier and learned something about them. You may have answered, “Never.” But if you have…
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Do yourself a favor, check your ego at the door before you walk into your next negotiation. Two weeks ago I delivered a negotiation program to a group in my…
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"You've got to know when to hold 'em Know when to fold 'em Know when to walk away And know when to run" The chorus to Kenny Rogers' song, "The…
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