Mark Raffan

I’ve been getting a lot of questions on how to conduct a successful sales meeting with a procurement team or procurement person. In a recent episode of Negotiations Ninja, I…

Negotiations play a large role in politics. Currently, President Donald Trump is one of the most polarizing political figures on the planet. Whether you love him or hate him, we…

The act of listening is a skill that is frequently overlooked, however, it is of utmost importance in all professions. Active listening is a skill we should develop not because…

When you look beyond the win-win and win-lose mentality of negotiation, it becomes clear there are multiple dimensions that make up the skillset. In order to be successful in the…

Stalling for Time is the riveting memoir of Gary Noesner, the first chief of the FBI Crisis Negotiation Unit. Hostage negotiation was a budding discipline when Noesner was starting his…

When approaching the topic of negotiation, it can be challenging to understand how it is practically applied to international trade. Not only do negotiation and politics coincide, negotiation lays the…

As an entrepreneur, you may be asking yourself the question, “Why should I develop my negotiation skillset?” This is a fair question, especially with the constant focus on scale and…

Effective decision-making is not always an easy task. Throughout the course of our personal and professional lives, I’m sure we’ve all made decisions we regret, but, when we understand what…

Many people are afraid of negotiating because they have this perception that they don’t have the ability required to negotiate. They believe negotiation is a skillset people are simply born…

Stalling for Time is the riveting memoire of Gary Noesner, the first chief of the FBI Crisis Negotiation Unit. Hostage negotiation was a budding discipline when Noesner was starting his…