Social engineering is defined as the use of centralized planning in an attempt to manage social change and regulate the future development and behaviour of a society. What if the…
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Franchising is a unique business model. As the franchisor, you are relying on strangers with money to carry out your vision. As a franchisee, you are doing all of the…
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We often think of marketing as advertising – picturing Don Draper in his Madison Avenue office overlooking New York City, thinking up the cleverest way to talk about cigarettes. When…
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Creating a procurement process is only one part of Enterprise Resource Planning or ERP. ERP and procurement are often implemented at the same time, and corporate rules interfere with both,…
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When entering a negotiation in Europe, it is important to defer to the local process. Robert Semethy, chief procurement officer at Erste Bank in Vienna, joined me on a recent episode…
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When dealing with differences in culture during international negotiations, etiquette is an important strategy/tactic to consider. Etiquette coach, Bernice Lee, joined me on the podcast a few months ago to…
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Emotional intelligence, or EQ, is a highly important part of negotiation and success. In procurement, professionals tend to excel at strategy and following process and downplay the magnitude of emotional…
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When examined, two different careers can have similarities. Procurement, in particular, is a linear move, rather than a parallel, to careers that seem opposite at first glance. Life experience renders…
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We all fear conflict, we fear rejection, we fear ridicule. In negotiation, conflict is inevitable and trying to avoid it could hinder your ability to reach your desired outcome. In…
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Everybody goes into a negotiation with emotional baggage. We can expect emotions from those being asked to make sacrifices – there usually is at least one party in a negotiation…
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