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Conversation skills are becoming somewhat of a lost art. Yet conversation is the #1 basic skill any good negotiator or salesperson must master, according to Rene Zamora. Rene joined me…

The role of psychology in negotiation is quite fascinating. Understanding how the human brain works can lend you key insights into understanding the human psyche. Humans experience a variety of…

It’s safe to say that the Coronavirus pandemic is a time of crisis for most businesses. The stakes are high—in some cases, the very survival of businesses—and it’s important to…

Overcoming sales objects is a harrowing task. Many salespeople brace themselves for a coming objection and when it inevitably comes they handle the objection poorly. So that begs the question:…

Paul Watts joined me in an episode of Negotiations Ninja to talk about negotiation strategy and planning. His unique perspective as a seasoned sales professional is a welcome change of…

Banachek—a famous mentalist—has mastered the art of mirroring (as well as other psychological means of persuasion). In an episode of Negotiations Ninja, he joined me to share some of his…

My personal mentor and friend Marty Park joined me in an episode of Negotiations Ninja to talk about how to manage and communicate effectively in times of crisis. Many people…

In order to be an effective negotiator, you have to learn how to manage your emotions to maintain your credibility. You can’t let emotions drive the process and most certainly…

A cognitive bias is a systematic error in thinking that affects every decision or judgment that you make. Edmund Zagorin developed a software platform called Bid Ops that understands cognitive…

In a recent episode of Negotiations Ninja, Oren Klaff joined me to talk about negotiation tactics. While I don’t watch Game of Thrones, Oren used an analogy that drove his…